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Online Retailers:
A Sound Hours of Operation
(PST): M-F 9AM-5PM
1-888-227-6863
in Canada & U.S.
support@absound.ca
or online@absound.ca
AMAZON.COM Hours of Operation (PST):
24/7
1-800-201-7575 or 1-206-266-2992
orders@amazon.com
or info@amazon.com
AMAZON.CA
Hours of Operation (PST): 24/7
1-877-586-3230
BARNES & NOBLE.COM Hours of Operation
(EST): 7 days 7AM-11PM
1-800-843-2665
service@bn.com
BESTBUY.COM Hours of Operation (PST):
24/7
1-888-237-8289
E-mail
Form
Bestprices.com
1-888-324-4200
tracking@uln.com
Live
Chat With Customer Service
BORDERS
Hours of Operation (EST): M-F 8AM-10PM, Sa 9AM-8PM, Su 11AM-8PM
1-800-770-7811
CustomerService@Borders.com
BUY.COM Hours of Operation (MST): M-F
7AM-7PM, Sa 8AM-12PM
1-800-800-0800
E-mail
Form
CD
Universe Hours of Operation (EST): M-F 9AM-5PM
1-800-231-7937 or 1-203-294-1648
manager@cduniverse.com
CHAPTERS.INDIGO.CA Hours of Operation
(EST): M-F 8AM-9PM
1-800-832-7569
service@chapters.indigo.ca
Circuit City.com Hours of Operation
(EST): M-Sa 9AM-10PM, Su 11AM-8PM
1-800-THE-CITY
CustomerCare@cc.circuitcity.com
DeepDiscountCD
Hours of Operation (CST): M-F 8AM-7PM, Sa 9AM-5PM
1-800-258-1995
cs@deepdiscountcd.com
DeepDiscountDVD Hours of Operation
(CST): M-F 8AM-7PM, Sa 9AM-5PM
1-800-264-5076
cs@deepdiscountdvd.com
Digital
Eyes Hours of Operation (CST): M-F 8AM-7PM, Sa 9AM-5PM
1-888-993-6344
orders@digitaleyes.net
Digital
Video Depot
1-905-633-9460
support@dv-depot.com
DisneyStore.com Hours of Operation
(PST): 24/7
1-800-328-0368
DJANGOS.COM
Hours of Operation (PST): M-F 8AM-5PM
1-503-241-6584
customerservice@djangos.com
DVD
Box Office
1-888-852-9063 in US and
Canada or 1-905-709-1571
orders@dvdboxoffice.com
returns@dvdboxoffice.com
DVDEmpire.com Hours of Operation (EST):
M-F 9AM-5:30PM
1-888-383-1880 or
1-724-933-0399
orders@dvdempire.com
(Order questions)
info@dvdempire.com
(General Info)
returns@dvdempire.com
(Returns)
DVD Overnight
1-877-DVD-1099
info@dvdovernight.com
DVDPlanet Hours of Operation (CST):
M-F 8AM-7PM, Sa 9AM-5PM
1-800-818-9693
Fax: 1-630-775-3355
orders@dvdplanet.com
DVDSoon.com
Hours of Operation (EST): M-F 9AM-4PM
1-888-983-7666
info@dvdsoon.com
eBay Hours of Operation (PST): M-F
6:30AM-5:30PM
1-888-749-3229
eCampus
Hours of Operation (EST): M-F 9AM-5PM
1-888-388-9909
eService@ecampus.com
Customer Service
Online
Customer Service Chat
Five Star
DVD
1-800-892-1654 or 1-800-815-STAR
or 1-480-967-0077
E-mail
Form
fye Hours of Operation
(EST): M-Sa 9AM-5PM
800.818.1941
E-mail
Form
Half.com
Hours of Operation (MST): M-F 7AM-5PM
1-800-545-9857
service@half.com
HKFlix.com
1-808-536-5040
E-mail Form
J&R.com
Hours of Operation (EST): M-F 7AM-11PM, Sa-Su 8AM-11PM
1-800-221-8180 or 1-800-426-6027
custserv@jr.com
KBToys.com
Hours of Operation (EST): M-F 8AM-8PM, Sa 10AM-6PM
1-877-452-5437
E-mail
Form
K-MART Hours of Operation
(PST): 24/7
1-866-KMART-4U, Opt. 4
orders@bluelight.com
For questions about your order
customercare@bluelight.com
For all other questions or comments
NetFlix Hours of Operation (PST): M-F
6AM-7PM, Sa-Su 6AM-2:30PM
1-888-638-3549
North
American DVD
1-416-218-0415
E-mail Form
Overstock.com Hours of Operation (PST):
24/7
1-800-843-2446 or 1-800-989-0135
shippinginfo@overstock.com
accountinfo@overstock.com
returninfo@overstock.com
orderinfo@overstock.com
Paypal.com
Hours of Operation (CST): 7 days 6AM-12AM
1-888-221-1161
E-mail
Form
PlayCentric
customerservice@playcentric.com
SamGoody.com
Hours of Operation (EST): M-F 9AM-9PM
1-800-538-3465
help@samgoody.com
Showoffdisplays.com
1-877-566-7755
Suncoast.com Hours
of Operation (EST): M-F 9AM-9PM
1-800-538-3465
help@suncoast.com
TARGET.COM Hours of Operation (PST):
24/7
1-800-591-3869 or 1-888-304-4000
E-mail
Form
Tower Records Hours
of Operation (PST): M-F 6AM-6PM
1-800-369-8693
orders@towerrecords.com
Vstore
Hours of Operation (MST): M-F 6AM-9PM, Sa-Su 10AM-6PM
Numerous do-it-yourself e-tailers
1-800-821-6034
VideoFlicks
Hours of Operation (EST): M-F 9AM-5PM
1-800-821-6034
orders@videoflicks.com
WalMart.com Hours of Operation (CST):
7 days 6AM-1AM
1-800-966-6546
E-mail
Form
Studios:
Also see Collective
List of Defective DVD's and More
DVD Company Info
Anchor Bay Entertainment
Hours of Operation (EST): M-F 8AM-5PM
1-877-709-1330
Fax: 1-734-542-6996
Defective
Anchor Bay DVD's
Blue Underground
info@blue-underground.com
Buena
Vista Home Entertainment (Dimension, Hollywood Pictures, Miramax,
Touchstone) Hours of Operation (CST): M-F 9:30AM-7:30PM
1-800-477-2811 customer relations
1-888-877-2843 in Canada
BVHE DVD
Technical Support
Columbia Tristar
Home Video
1-310-244-4000
The Criterion
Collection
1-212-431-5199
E-mail Form
Known
Problems
Report
a Problem
Disney
DVD Hours of Operation (CST): M-F 9:30AM-7:30PM
1-800-723-4763 customer relations
Disney
DVD Technical Support
DreamWorks Home Entertainment
universalstudios&dreamworks@leemarketing.com
Fox
Home Entertainment Hours of Operation (PST): M-F 8AM-5PM
1-888-223-2FOX
Fox
Replacement DVD Program
HBO Home Video
elizabeth.fasolino@hbo.com
for defective DVD/VHS
video@hbo.com may or may not
result in any help
Image Entertainment
inquiries@image-entertainment.com
Lion's
Gate Home Entertainment
MGM
1-877-MGM-4YOU
4you@mgm.com
or mgmonline@mgm.com
New
Line Home Video
1-310-967-6670
Paramount
Home Entertainment
1-323-956-8070 or
1-323-956-8830 or 1-323-956-8509
1-888-895-1355
for Star Trek: Deep Space 9 issues
Rhino
Defective
"Transfomers: Heroes" DVDs
Troma
1-800-TROMA14, Ext. 26
customer-service@troma.com
Universal
Studios Home Video
Contact
Universal universalstudios&dreamworks@leemarketing.com
Defective DVDs
661-702-5132
ushe.consumerrelations@bydeluxe.com
Website
for Defective DVDs
Warner Home Video
1-818-954-6000
E-mail
Form
Studio Free Movie Offers:
BVHE/Disney DVD Mail-in Offers
Status
Website If the lookup form doesn't work, try the
e-mail form
Fox
"Buy 4, Get 1 free offer" Hours of Operation
(PST): M-F 8AM-5PM
1-877-369-7867 or
1-800-613-2658 or 1-888-695-7222
Paramount "Buy 5, Get
1 Free" Offer
1-800-205-8925 or
1-323-956-8070
Universal
"Buy X, Get 1 Free" Offer
1-800-698-8705
Warner "Buy -, Get -
Free"
1-888-240-3472 or 1-800-233-2221
or 1-888-243-8383
Rebate Companies:
Ebates
1-415-508-2300
E-mail form
MyPoints
membercare@mypoints.com
RocketCash
1-650-938-6000
missioncontrol@rocketcash.com
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